FAQS
Frequently Asked Questions
A Virtual Personal Assistant will be assigned to you who will be working on your account on a dedicated basis. This means that they're working exclusively with you.
You have the option to work a few hours, part-time or full-time with your assistant.
Your Virtual Assistant can manage your calendar, take client calls, book reservations, handle your expense reports, and even send your Mother a birthday gift. You can delegate all of those time-consuming tasks on your to-do list. For more details see our Services section.
Yes, your VA can only help you with digital tasks, i.e. tasks that do not require physical presence.
Additionally, we cannot help you with illegal or unethical work.
Plans starts at $358/month. See the Pricing section for more details.
You will be assigned a local dedicated number where you can contact your Virtual Personal Assistant. This will be a local phone number for you. Our VA's have the facility to make unlimited phone calls in the area where the phone number is.
Apart from phone, you can also contact your VA using email and IM services such as Skype, Hangouts, etc.
All of our Virtual Assistants are located in and work from our delivery center in Mumbai, India. You will work with an assistant in the timezone and hours of your preference. We currently have clients in over 12 countries and our VA's work round the clock catering to different time zones.
Absolutely! We work in a secure facility with restricted access controlled by a biometric and card entry system. The building is under 24-hour video surveillance and manned by security personnel at all entry points.
All local storage on staff PC's is disabled and all the data is stored centrally on secure servers. You can read more about our security measures and policies here.
Head over to the Pricing page and select the plan that works best for you. Not sure what plan you should sign up for? Contact us and one of your Account Managers will recommend the best fit based on your requirements.
We are primarily Windows based, however a Mac can be arranged if your work is OSX specific. All Virtual Assistants have access to MS Office and Adobe CC.
Yes! You can share your Virtual Assistant with your business partner, spouse or colleagues. We do not charge any additional fees for this.
Got more questions? We're happy to answer.
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